Terms of Service

1.1. These Terms and Conditions of Use and Service Provision ("Terms") govern (a) the access, browsing and use of the website fundedslots.com and any subdomains, pages, dashboards and related interfaces (collectively, the "Website"), as well as (b) the acquisition and use, by the User, of any products, accounts, plans, functionalities, evaluation programmes, content and services made available under the FundedSlots brand (collectively, the "Services").

1.2. By performing any of the acts below (including on a partial, experimental or temporary basis), the User declares that they have read, understood and fully agree to these Terms, forming a legally binding contract:

• Accessing or browsing the Website
• Creating an Account
• Purchasing any product
• Initiating, executing or simulating operations on any platforms made available
• Submitting data, documents or information
• Otherwise using the Services in any manner

1.3. These Terms must be read in conjunction with all policies, rules and documents expressly incorporated by reference and/or applicable to the User's specific product/Account, including, as applicable: Terms of Service, CFDs Challenge Terms, Futures Challenge Terms, Instant Account Terms, Risk Disclosure, Privacy Policy, Cookie Policy and AML/KYC Policy (collectively, the "Policies"). The Policies form an integral part of this contract; content and rules vary by product/Account; and compliance with these Terms and the Policies is essential for access, Account maintenance and eligibility for any benefits, phase migrations and/or Performance Rewards.

1.4. If the User does not agree with these Terms and/or the applicable Policies, they must immediately cease using the Website and must not use the Services, create an Account or purchase any products.

1.5. These Terms constitute a contract between the User and the entity(ies) responsible for providing the Services under the FundedSlots brand, as identified in Section 2. If the User is accepting these Terms on behalf of a legal entity or third party, they represent and warrant that they have sufficient authority to bind such entity or third party.

1.6. In the event of any conflict, discrepancy or inconsistency between (i) these Terms (main text) and (ii) any Policies, Rules, Annexes, FAQs, informational materials, Website content or support communications, the main text of these Terms shall prevail, unless a specific document expressly states that it prevails and such precedence is permitted by mandatory applicable law.

2.1. The Services made available under the FundedSlots brand are offered and contracted by the User with GrowthNext – F.Z.E., a company duly registered under No. 28831, with its registered address at Office No. 7, AI Robotics HUB, C1 Building, Ajman Free Zone (AFZ), Ajman, United Arab Emirates ("Provider"). The Provider is the sole contracting party responsible for the offering, administration, governance and management of the Services vis-à-vis the User. Certain operational, technical or administrative activities may be performed by affiliated entities, including:

• (a). FundedSlots Ltd, registration number HY01023052, registered office at Bonovo Road, Fomboi, Island of Moheli, Comoros — responsible for certain operational, technical or technological aspects of the simulated trading environment and the Platform's operational infrastructure.
• (b). FundedSlots Limited, a company registered in Hong Kong — responsible for the operation, maintenance and administration of the website and certain digital resources associated with the Platform.

The involvement of any affiliated or related entities is strictly operational in nature and does not create an independent contractual relationship between the User and such entities; the Provider remains the sole contractual counterparty of the User, unless expressly stated otherwise.

2.2. Certain payments, charges, refunds and financial operations may be carried out through Incenteco Trading LTD, registered under No. HE 307114, registered office at 16 Foti Kolakidi Floor 1 Agia Zoni 3031 Limassol Cyprus, an entity affiliated with GrowthNext – F.Z.E., or through other payment service providers, acquirers, financial institutions or technological intermediaries designated by the Provider (collectively, the "Payment Processor"). The User acknowledges and agrees that:

• The use of the Payment Processor occurs exclusively for operational, administrative and technical purposes of financial processing
• The Payment Processor acts as a technical-financial intermediary and does not provide the Services subject to these Terms, nor alter the legal nature of the User-Provider relationship
• Identification of the Payment Processor or any affiliated entity on invoices, statements or transaction descriptors does not create an independent contractual relationship with such entities
• Any rights, obligations and responsibilities of the User remain governed exclusively by these Terms in relation to the Provider, unless expressly stated otherwise
• The Provider may, at any time, replace or use multiple Payment Processors without amending these Terms, provided the guarantees and obligations herein are maintained

2.3. The User acknowledges that, in order to enable the provision of the Services, the Provider may use, at its discretion, affiliated companies, subcontractors and specialised service providers, including technology and infrastructure providers, simulated trading platforms, data and feed providers, KYC/AML verification systems, anti-fraud solutions, payment processors, hosting providers, information security providers and communication providers (collectively, the "Third Parties").

2.4. Part of the experience, functionality and availability of the Services may depend on systems, integrations and resources operated by Third Parties. Such dependency does not imply a transfer of the Provider's primary responsibility towards the User, but may influence technical and operational aspects of the Services, as detailed in Section 15.

2.5. The Provider may, at any time and without requiring the User's consent, modify its corporate structure, reorganise group entities, replace the Payment Processor or change Third Party providers, provided such modification does not prejudice the User's essential rights under these Terms.

2.6. For official communication with the Provider, the channels and procedures set out in Section 28 shall apply, and general support and contact information may be made available on the Website and the Platform.

2.7. Charges related to the Services may appear on bank statements, invoices and payment confirmations under commercial descriptors ("billing descriptors") identifying the Provider, the Payment Processor and/or authorised service providers, which may differ from the "FundedSlots" brand for operational, banking, acquiring and compliance reasons. A discrepancy in the descriptor alone shall not constitute an improper charge nor justify a chargeback.

2.8. Before initiating any dispute, chargeback, reversal, refund or payment dispute with a bank, card network or payment provider, the User undertakes to contact the Provider's support through official channels and cooperate in good faith to clarify the transaction and attempt resolution. Initiating chargebacks or disputes in breach of this obligation may be treated as an indication of abuse and may trigger suspension, investigation and indemnification/enforcement measures.

For the purposes of these Terms, unless the context requires otherwise, the expressions below shall have the following meanings, applicable both in the singular and plural:

• User. Any natural or legal person who accesses the Website and/or uses, in any manner, the Services, including visitors, registered users, purchasers, participants in evaluation programmes and Account holders.
• Client / Counterparty. May be used, in specific documents, as synonyms for User, particularly in materials related to evaluation programmes, challenges, Accounts and product parameters, without altering the legal nature of the relationship.
• Account. Any product, plan, programme or arrangement contracted by the User with the Provider, including evaluation accounts (e.g. "CFDs Challenge", "Futures Challenge"), instant accounts, simulated funded accounts and any variations or successors.
• Platform. Any system, interface, software or electronic environment made available or authorised by the Provider for access to the Services, including integrated third-party platforms and internal user dashboards.
• Simulated Trading. The execution of operations in a strictly simulated environment, using virtual funds and simulated/replicated market conditions, exclusively for evaluating, training and measuring the User's performance — not brokerage, financial intermediation, real market order execution, asset management, or any regulated investment service, unless expressly stated otherwise.
• Performance Reward. Any amount the Provider may, at its sole discretion and subject to full compliance with these Terms, the Policies, the Trading Rules and applicable verifications (including KYC/AML), make available to the User based on performance in Simulated Trading. Performance Rewards do not constitute guaranteed remuneration, salary, commission, investment profit or vested right.
• Trading Rules. The set of technical parameters, targets, risk limits, operational restrictions, prohibited conduct and other criteria applicable to each specific Account or product.
• Services. Collectively or individually, access to the Website, the Platform, evaluation programmes, Accounts, tools, content, functionalities and other resources made available by the Provider.
• Policies. All supplementary documents incorporated into these Terms by reference, including privacy policies, cookie policies, AML/KYC policies, product-specific rules and any other expressly incorporated instrument.
• Third Parties. Any service providers, affiliates, partners, technology providers, platforms, payment processors and other suppliers used by the Provider to enable the Services.
• CFDs (Contracts for Difference). A derivative instrument whose economic result reflects the price variation of an underlying asset, without physical delivery. Refers exclusively to the universe of products/Accounts/evaluations identified as "CFDs" in FundedSlots (including "CFDs Challenge" and variations).
• Futures. Futures contracts traded on organised markets/exchanges (or equivalent), with standardised specifications (expiry, contract size, margin). Refers exclusively to products/Accounts/evaluations identified as "Futures" (including "Futures Challenge" and variations).
• Restricted Jurisdictions. Any country, territory, jurisdiction, locality or category of persons for which the Provider does not offer or restricts access to one or more Services, for regulatory, compliance, sanctions, risk mitigation, Third Party requirement or commercial decision reasons. May vary by product and shall be determined per Section 5 and official lists published through the Provider's channels.
• Challenge / Evaluation Stage. The evaluation stage in the Simulated Trading environment, acquired upon payment of a Fee, in which the User seeks to demonstrate performance in accordance with the applicable Trading Rules and Policies.
• Funded Stage / Funded Phase / Funded Account Status. The stage following approval in the Challenge (or made available directly in "Instant Account" products), in which the User is granted access to an account with parameters defined by the Provider, intended exclusively for Simulated Trading and performance assessment for a potential Performance Reward.
• Funded Account. The account and/or environment made available to the User in the Funded Stage, subject to specific rules and limitations defined by the Provider.

4.1. The Website and the Services are intended exclusively to provide the User with a technological solution and structured programmes for evaluation of trading skills, training and development of strategies in a controlled environment, and measurement of performance in Simulated Trading. The Services do not constitute, under any circumstances, investment services, portfolio management, brokerage, execution of real orders, financial intermediation or regulated activity.

4.2. The User expressly acknowledges and agrees that:

• The Provider is not a broker, financial institution, investment firm, asset manager, market intermediary, custodian, trading counterparty or regulated financial services provider
• The Provider does not execute real market orders on behalf of the User, does not transmit orders to third parties, does not receive or manage User funds for investment purposes and does not act as agent or representative of the User
• Any and all activities performed by the User within the Services take place exclusively in a simulated environment, for evaluation and training purposes
• Amounts paid by the User constitute fees for the acquisition of an evaluation service and are not margin deposits, capital contributions, investments, custodial arrangements, real trading accounts or any form of financial application

4.3. Nothing on the Website, the Platform, in informational materials or in the Services shall be construed as an offer, recommendation or solicitation to buy, sell or trade securities, derivatives, financial contracts, crypto-assets or any regulated products; provision of financial advice, investment recommendations, asset management, personalised advisory or professional guidance; a promise, guarantee or expectation of profitability, financial return, profit, remuneration or income generation; or a guarantee of approval in evaluation programmes, phase migration, access to specific Accounts, eligibility for Performance Rewards or continued participation in any programme.

4.4. Any data, quotes, charts, news, indicators or market information made available by the Provider are for informational and/or educational purposes only and may be incomplete, approximate, outdated or subject to technical errors. The User is solely and exclusively responsible for their decisions, strategies and use of such information.

4.5. The User declares that they understand that:

• They participate in programmes and use the Services on their own initiative, risk and responsibility
• They must independently assess whether the Services are suitable for their profile, experience and objectives
• No prior results, historical performance, demonstration or example provided by the Provider constitutes a guarantee of future results

4.6. It is the sole responsibility of the User to verify whether access to and use of the Services is permitted in their jurisdiction of residence or operation. The Provider assumes no responsibility if the User uses the Services in any location where such activities are prohibited or restricted, subject to the specific provisions on Restricted Jurisdictions and eligibility set out in these Terms.

4.7. The Services may include distinct products and programmes, including CFDs and Futures modalities, each with its own rules, parameters, eligible instruments, operational restrictions and Restricted Jurisdictions. Participation in one modality does not automatically grant access, eligibility, phase migration, benefits or Performance Rewards in another modality, unless expressly indicated by the Provider.

5.1. The Services are made available exclusively to persons who (i) are at least eighteen (18) years of age, or the higher minimum age required in their jurisdiction; (ii) have full legal capacity to enter into and comply with these Terms; (iii) are not subject to any legal, regulatory or sanctions-related restrictions that would prevent access to or use of the Services; and (iv) fully satisfy the eligibility rules, KYC/AML requirements and other criteria established by the Provider and its Third Parties, including background checks.

5.2. The User represents and warrants that they are not located, domiciled, or habitually resident in, nor subject to the laws, sanctions or restrictions of, any country, territory or jurisdiction in which the Services are not offered or in which their availability is prohibited, restricted or discouraged for regulatory, compliance, sanctions, operational, PSP requirements, technology provider requirements or commercial decision reasons of the Provider.

Restricted Countries — CFDs. Without prejudice to other restrictions in these Terms, at the time of publication the Provider does not make CFD Services available to residents and citizens of:

Restricted Countries — Futures. Without prejudice to other restrictions in these Terms, at the time of publication the Provider restricts access to Futures Services for residents of:

5.5. Notwithstanding the lists above, the Provider may, at any time, block, restrict or deny access to the Services where it involves countries or persons subject to international sanctions; restrictions imposed by regulatory authorities or PSP/payment network policies; requirements of technology providers, platforms or essential partners; or compliance, fraud or anti-money laundering risks. Certain payment methods and functionalities may not be available for countries subject to such restrictions.

5.6. The User represents, warrants and undertakes to verify in advance whether access to and use of the Services is permitted in their jurisdiction; provide true, complete and up-to-date information during registration and verification; not use VPNs, proxies, artificial routing, location spoofing, third-party identities, document falsification or any means to circumvent geographical, technical or legal controls; and immediately notify the Provider if their eligibility status changes.

5.7. The Provider may, at any time and as a condition for access, Account maintenance, resets, phase migrations and/or payment of Performance Rewards, require KYC/AML procedures; request additional documents and information; apply IP verification, geolocation, device fingerprinting and anti-fraud controls; and refuse, suspend or limit Services until eligibility is satisfactorily confirmed.

5.7.1. The Provider may, at its discretion, require the User to complete additional compliance procedures, including training sessions, interviews, behavioural assessments, trading reviews or verification calls, as a condition for Account activation or maintenance, progression between evaluation stages, access to Funded Stage, and/or eligibility for Performance Rewards. Failure to satisfactorily complete such procedures may result in restriction, suspension, or ineligibility for Performance Rewards.

5.8. If the Provider identifies, at any time, indications of breach of this Clause 5, it may, without prior notice, deny or suspend access to the Services; terminate Accounts; cancel results and evaluations; deny, withhold or reverse Performance Rewards; and adopt appropriate administrative and legal measures.

5.9. The lists of Restricted Jurisdictions and other eligibility rules may be amended by the Provider for regulatory, compliance, PSP requirements, technology provider requirements or commercial decision reasons. The most recent version published through the Provider's official channels shall prevail, subject only to mandatory legal protections.

5.10. Certain third-party platforms and services may impose availability limitations based on location, which may affect the User's eligibility for specific products, regardless of other provisions of these Terms.

6.1. To access and use certain Services, the User must create a personal and unique Account on the Platform, providing complete, accurate, true and up-to-date information. Account creation is essential for purchasing products, participating in evaluation programmes and receiving any Performance Rewards.

6.2. The User represents and warrants that all information provided during registration and throughout the contractual relationship is true, accurate and current, and undertakes to keep it permanently updated. The Provider may, at any time, require updating or confirmation of registration data as a condition for maintaining access.

6.3. The Account is personal, individual and non-transferable. The User may not sell, assign, share, sublicense or allow third parties to use the Account. Any attempt at shared or multiple use of the Account constitutes a breach of these Terms.

6.4. The User is fully responsible for:

• Maintaining the confidentiality of their username, password, access keys, tokens, devices and any other authentication mechanisms
• Adopting reasonable security measures to prevent unauthorised access to the Account
• All activities carried out through the Account, including those performed by third parties with or without their authorisation
• Immediately notifying the Provider if they identify or suspect unauthorised use, loss of credentials or any security breach

6.5. The User may not allow third parties to operate the Account on their behalf, nor use account management services, credential sharing, third-party identities, bots, scripts or automated systems not expressly authorised by the Provider.

6.6. The User must promptly notify the Provider of any security incident related to their Account and cooperate in good faith in the investigation and mitigation of risks.

7.1. To purchase certain Services (including programmes such as the CFDs Challenge, Futures Challenge and Instant Account), the User must pay the applicable registration fee and any other fees disclosed at the time of purchase (collectively, the "Fees"). Fees and applicable commercial conditions (discounts, vouchers, add-ons, promotional conditions, selected parameters) shall be displayed prior to confirmation of the purchase order.

7.2. Each acquisition of a product constitutes a separate order ("Order"), formed and contractually binding when the User submits the purchase request via the relevant confirmation button (or equivalent click-wrap mechanism) and payment is successfully authorised/confirmed, with confirmation made available by e-mail and/or in the User Area. Each formed Order gives rise to a separate contract for the selected product, governed by these Terms and applicable incorporated documents.

7.3. The User may pay the Fees using the payment methods made available at the time of payment. By proceeding with payment, the User:

• (a) Authorises the Provider and/or the Payment Processor to charge the selected payment method
• (b) Represents and warrants that they are the lawful holder of the payment method used or are duly authorised to use it
• (c) Acknowledges that anti-fraud and compliance checks may be carried out before and/or after payment confirmation, including requests for additional information
• (d) Shall not initiate any chargeback, reversal or payment dispute except where permitted by mandatory law and only after a genuine attempt to resolve the matter directly with the Provider through official support channels

7.4. The Fees shall be deemed paid when the corresponding amount has been successfully credited to the Provider and/or the Payment Processor. Upon payment confirmation, the Provider shall make available, within a reasonable timeframe, the credentials and/or access to the purchased product, unless additional verification is required.

7.4.1. The Fees constitute consideration solely for access to the Services and do not constitute deposits, client money, safeguarded funds, margin, investment capital, custodial assets or funds held by the Provider on behalf of the User for trading or investment purposes.

7.5. Where the User selects a payment currency different from the base currency of the displayed price, conversion may be carried out by the Provider/Payment Processor or by the User's bank/payment provider. The final amount in local currency may vary due to exchange rates, spreads, fees and local taxes; the User is responsible for ensuring the Fee is paid in full net of such charges, unless expressly stated otherwise; and exchange-rate differences and bank/processor fees do not constitute unauthorised or improper charges.

7.6. Any taxes, levies, duties, withholdings, banking charges or similar fees applicable to payments, refunds or receipts shall be borne solely by the User, unless expressly stated otherwise. The Provider does not provide tax advice and assumes no responsibility for the User's tax obligations.

7.7. The User may request a refund within seven (7) days from the date of purchase, provided no Trading Activity has occurred on the relevant Account. "Trading Activity" means that any trade, order or position has been opened and/or executed on the relevant Account, as recorded by the Platform.

7.7.1. To the maximum extent permitted by applicable law, once any Trading Activity has occurred, the User shall not be entitled to any refund, cancellation or reversal. No refund is due where the User fails to complete any evaluation, or where any failure, restriction or termination results from breach of these Terms, the Trading Rules or applicable Policies, ineligibility, geographic restrictions, incomplete or failed anti-fraud/KYC/AML verification, chargebacks/disputes, or any other reason provided for in these Terms — including any violation of Section 9 (Prohibited Conduct), regardless of whether it occurs before or after evaluation completion.

7.8. If any payment is declined, fails to settle, is only partially captured, is cancelled, reversed before final settlement, or otherwise not successfully completed, the Provider may refuse to provide the relevant Service, suspend or withhold access pending resolution, cancel the relevant Order, and/or require an alternative payment method or additional verification, without liability for any resulting delay or restriction.

7.9. If the User has any billing concern, they must first contact the Provider through official support channels and make a genuine attempt to resolve the matter before contacting any bank, card issuer, payment provider or network. Initiating a chargeback, reversal or similar dispute without first attempting resolution may be treated as a material breach of these Terms.

7.9.1. The Provider reserves the right to dispute and defend any chargeback, reversal or payment dispute by submitting these Terms, transaction records, account activation logs, Platform access records and related communications as evidence that the relevant Services were properly ordered, activated and/or made available.

7.9.2. Where the User initiates or attempts a chargeback, reversal or other payment dispute in breach of these Terms, the Provider may, to the fullest extent permitted by law:

• (a) Charge the User an administrative chargeback fee of USD 25.00 for each disputed transaction
• (b) Recover any outstanding Fees relating to Services already provided
• (c) Recover bank charges, processor penalties, administrative costs, collection costs and legal fees reasonably incurred
• (d) Suspend, restrict or permanently terminate the User's Account and Platform access
• (e) Take further action under applicable law, including referral to debt collection or external recovery providers

7.10. In the event of fraud, attempted fraud, unauthorised use, reversal arising from suspicious circumstances, or reasonable suspicion of irregular, deceptive, abusive or unlawful activity, the Provider may suspend or terminate the Account; block, restrict or disable access; cancel the relevant Order; withhold, cancel or invalidate any Performance Rewards, credits or benefits; and take protective, investigative, administrative or legal measures, including recovery of losses to the extent permitted by law.

7.11. Where the User seeks reactivation following any chargeback, reversal or payment dispute, they must first withdraw the dispute and provide reasonable documentary proof of withdrawal. The Provider may require additional verification and full settlement of any outstanding Fees, charges, penalties, processor costs and related expenses before considering reactivation, which is entirely at the Provider's discretion and does not waive any prior breach.

7.11.1. Verification and reactivation, if granted, may take forty-five (45) to sixty (60) business days, or longer depending on the payment channel, external verification requirements and third-party processing timelines.

7.12. The Provider may, at its discretion, offer discounts, vouchers, credits and promotions subject to specific terms, including validity periods, eligibility criteria, and per-user/device/country/payment-method limits. Unless stated otherwise, promotions are not cumulative, have no cash value, and are personal and non-transferable. Misuse, duplication, fraud, manipulation or circumvention may result in Order cancellation, invalidation of benefits and enforcement measures.

7.13. The Provider may impose limits on the number of Orders/Accounts a User may purchase, maintain or operate, including on the basis of reasonable linkage indicators (related accounts, common control, shared payment methods, same residence, IP address, device or other signals), and may aggregate linked Accounts for enforcement, impose cooling-off periods, suspend new purchases, refuse future Orders and/or invalidate benefits obtained through circumvention.

7.14. Where applicable, receipts and/or invoices may be made available by email and/or through the User Area. Identification of the Provider and/or Payment Processor on invoices or statements does not alter the allocation of responsibilities set out in these Terms.

8.1. FundedSlots provides different programmes and Account types, including CFDs Challenge, Futures Challenge and Instant Account, as well as their variations and successors. Each product has its own parameters, targets, risk limits, eligible instruments, operational restrictions and Trading Rules, expressly communicated at purchase and during use.

8.2. The Trading Rules applicable to the User's Account constitute an integral, essential and inseparable part of these Terms, and are indispensable for Account maintenance, progression between evaluation stages, eligibility for Performance Rewards, and continuation in the purchased programme.

8.3. The User undertakes to fully comply with all applicable Trading Rules. Breach of any rule, parameter or limit may result, at the Provider's discretion, in automatic failure of the evaluation; termination or suspension of the Account; cancellation of obtained results; loss of eligibility for Performance Rewards; restart of the programme (reset), where applicable; and/or other enforcement measures.

8.4. Typical violations of the Trading Rules include, among others, exceeding daily and/or total loss limits; failure to comply with targets, lot restrictions, exposure limits or operational parameters; exploitation of system failures, latency, technical errors or improper arbitrage; hedging between own or related Accounts; use of strategies expressly prohibited for the specific product; and manipulation of results or conduct incompatible with the purpose of simulated evaluation.

8.5. Certain parameters and Trading Rules may be modified by add-ons, upgrades, special offers or specific conditions selected at purchase. Such special conditions, where applicable, prevail during their validity over the standard rules of the corresponding product, without altering the other provisions of these Terms.

8.6. The Provider may supplement, detail and clarify the Trading Rules through FAQs, guides, manuals, operational notices and Platform communications, provided such supplements do not contradict the contractual core of the purchased product.

8.7. The Provider may, at any time, review, analyse and audit activities carried out in the Account to verify compliance with the Trading Rules, including with the assistance of technical tools and specialised Third Parties.

8.8. Prior compliance with the Trading Rules does not create any acquired right, precedent or legitimate expectation preventing the Provider from applying, at any time, the rules and measures provided for in these Terms in the event of future violation.

8.9. The Trading Rules may be updated by the Provider for technical, operational, programme integrity or Third Party requirements, subject to the contractual amendment provisions set out in these Terms.

9.1. The User is expressly prohibited, whether directly or indirectly, acting on their own behalf or through third parties, from engaging in any of the following conduct, which shall be considered material breaches of these Terms:

• (a) Exploitation of Errors; Latency and Feed Abuse. The User must not exploit any error, delay, mismatch, glitch, defect, vulnerability, limitation or anomaly affecting price display, simulated execution, quotes, market data, data-feed updates, order handling, platform mechanics, calculation logic or rule monitoring — including latency trading, latency arbitrage, quote stuffing, feed arbitrage, or any conduct intended to benefit from delayed, stale, off-market, erroneous or inconsistent data.
• (b) Technical Flaw Exploitation; System Vulnerabilities. Using any system flaw, bug, technical error, security weakness, vulnerability, reverse-engineering or interference technique to obtain an advantage is prohibited, including any attempt to degrade, overload, probe, interfere with, bypass or compromise the security, stability, integrity or availability of any Provider or Third Party system.
• (c) Arbitrage (Any Form) and Riskless/Artificial Profit Strategies. Any form of arbitrage intended primarily to exploit pricing differences, delays, simulation limitations, or execution/data mechanics — rather than genuine market exposure and risk-taking — is prohibited, including latency, spatial, triangular, statistical, market-making, pairs and volatility arbitrage, and any method designed to generate riskless or near-riskless profits.
• (d) Gap Trading; Off-Market Exploitation; Illiquid Prints; Execution Anomalies. Strategies designed to exploit gaps, illiquid market prints, off-market quotes, abnormal spreads, outlier ticks, simulated execution anomalies or irregular pricing events are prohibited, where primarily intended to game programme outcomes, circumvent risk parameters, or obtain an unfair advantage incompatible with the evaluation purpose.
• (e) Fraud, Manipulation and Falsification. The User must not commit fraud, manipulate, distort or falsify results, records, activity, performance metrics, trading logs or account history — including any device, scheme or arrangement intended to obtain an advantage incompatible with the legitimate purpose of evaluating skills in simulated trading.
• (f) Group Trading; Coordinated Trading; Collusion. Any coordinated trading designed to manipulate programme outcomes is prohibited, including opposite or offsetting positions across multiple accounts, synchronised entries/exits, collusive patterns, or any group trading scheme intended to manipulate results or circumvent programme parameters.
• (g) Hedging and Cross-Account Risk Neutralisation. Multiple hedged positions may be permissible within a single Challenge Account only to the extent permitted under applicable programme rules. Cross-account hedging (including mirroring or coordinated hedging) is prohibited where it undermines the evaluation programme across the User's own accounts, related accounts, and/or accounts at other firms.
• (h) Copy Trading; Mirroring; Signal Following (Without Authorisation). Copy trading, mirroring, signal following, trade replication or substantially similar activity (manual or automated) is prohibited unless expressly authorised in writing by the Provider and permitted under the applicable programme rules.
• (i) Account Management; Account Sharing; Third-Party Trading; "Passing Services". The User must not allow any third party to access, manage, control or trade the User's account, must not trade on behalf of any third party, and must not sell, assign, lease, sublicense, share credentials, grant remote access, or use account management services, unauthorised copy trading, "passing services", or any third-party management arrangement.
• (j) Abusive Multiple Accounts; Circumvention of Limits, Promotions or Geofences. The User must not create, operate or use multiple accounts to circumvent limits, parameters, promotions, geographical restrictions, eligibility rules, maximum account allocations or rule enforcement logic. "Account stacking", "account rolling", serial re-entries, or coordinated multi-account usage may be treated as abusive circumvention.
• (k) Identity, Eligibility and Documentation; Misrepresentation. The User must not use a false identity, invalid, altered or third-party documents, misleading information, or any form of impersonation or misrepresentation to create, verify, access or operate accounts, including concealing identity, beneficial ownership, residency/jurisdiction, eligibility status, or sanction exposure.
• (l) Circumvention of Controls; Technical Restrictions; KYC/AML Bypass. The User must not attempt to bypass or defeat geographical blocks, KYC/AML verifications, eligibility requirements, antifraud controls, monitoring systems, device fingerprinting or IP/geo controls — including via VPNs, proxies, emulators, device spoofing, or automation intended to circumvent controls.
• (m) Unauthorised Automation; HFT; Mass-Order Behaviour; Platform Overload. The User must not use bots, scripts, algorithms, software, AI agents, or automated methods not expressly authorised by the Provider. Even where certain tools are permitted, automation, high-frequency execution, mass-order behaviour or mass data entry intended to manipulate platform behaviour, overload systems or create an unfair advantage is prohibited.
• (n) Unrealistic Trading Behaviour; Simulation Constraint Abuse; Platform Integrity. The User must not engage in trading behaviour inconsistent with typical market operations or primarily designed to exploit simulation constraints, including excessive one-sided exposure, repeated "all-in" bets, grid trading, tick scalping, unrealistic order patterns, artificial trade fragmentation or account rolling.
• (o) Abusive Position Sizing Anomalies. Opening positions conspicuously inconsistent with the User's own prior trading pattern — materially larger or smaller — may be flagged for review where indicative of rule circumvention, abuse, manipulation, or attempts to game evaluation metrics.
• (p) Manipulative Practices; Artificial Conditions. Any manipulation of the evaluation environment is prohibited, including attempts to trigger artificial conditions, exploit low-liquidity mechanics, force unrealistic fills in abnormal conditions, or otherwise manufacture outcomes inconsistent with a realistic trading evaluation.
• (q) Unlawful Activities; Sanctions; Financial Crime. The User must not engage in, attempt, facilitate or benefit from money laundering, terrorist financing, violation of international sanctions, financial crimes, payment fraud, chargeback fraud, identity fraud, or any other unlawful activity in connection with the Services.
• (r) Abuse of Promotions, Vouchers, Discounts and Referral Programmes. The User must not improperly exploit discounts, vouchers, campaigns, referral programmes or any incentive mechanism, including through multiple accounts, collusion, circumvention patterns, or fabricated referrals.
• (s) Technical Interference; Security and Integrity. The User must not interfere with, disrupt, probe, scan, test or compromise the security, stability or integrity of any Provider or Third Party system, and must not introduce malware, bots or harmful code, or perform any action that could impair operations.
• (t) Quick Strike Strategies; Rapid Execution Exploitation. The User must not engage in ultra-short-term, rapid execution strategies designed to exploit price feed delays, execution timing advantages, or platform response asymmetries, including high-speed entry/exit patterns intended primarily to generate artificial or riskless profits rather than reflect genuine trading skill.
• (u) Device and Infrastructure Sharing. The User must not access or operate Accounts using shared devices, shared IP environments, virtual machines, VPS clusters, or any infrastructure used by multiple Users or accounts in a manner indicating coordination, circumvention of controls, or non-independent trading behaviour.

9.2. The Provider may consider as reasonable indications of abuse, among other factors, unusual trading patterns, coordinated activities across multiple Accounts, excessive similarity of strategies between users, use of shared devices or IP addresses, statistically anomalous results, or any technical indicators consistent with improper exploitation.

9.3. The User undertakes to cooperate in good faith with any investigations conducted by the Provider, providing information, documents, clarifications and access necessary to verify compliance.

9.4. If a violation of this Section 9, the Trading Rules or any provision of these Terms is identified, or reasonable indications thereof exist, the Provider may, at its sole discretion and without prior notice:

• (a) Suspend, block or terminate the User's Account
• (b) Reset results, targets, trading days or progress obtained
• (c) Restart or cancel evaluations and phases
• (d) Deny, withhold, reverse or cancel Performance Rewards
• (e) Restrict access to the Website, the Platform and the Services
• (f) Cancel related Orders and purchases
• (g) Report suspicious activities to relevant authorities and partners
• (h) Require applicable refunds, reimbursements and indemnification
• (i) Impose, to the fullest extent permitted by law, a contractual penalty of up to USD 25,000 for each Prohibited Conduct (including any attempt, facilitation or collusion), without prejudice to additional damages, indemnification and other cumulative remedies
• (j) Take appropriate administrative and legal action

9.5. To the fullest extent permitted by law, the Provider may withhold any amounts or benefits associated with the User while an investigation related to fraud, abuse or material breach is ongoing.

9.6. The list of prohibited conduct above is illustrative only and does not limit the Provider's right to treat other incompatible practices as breaches of these Terms.

9.7. Any tolerance by the Provider in relation to specific conduct shall not constitute precedent nor prevent future application of the measures in this Section 9.

9.8. The Provider shall have final authority, acting reasonably and in good faith, to determine whether the User has complied with these Terms, the Trading Rules and the Policies; whether any activity, result or account status is valid; and whether the User is eligible for phase migration, Funded Account Status, Performance Reward or other benefit. The Provider may consider trading records, account activity, device and access data, payment records, technical indicators, compliance findings, antifraud signals, account linkage analysis and behavioural patterns, and may invalidate results, deny progression, or withhold, reduce, reverse or cancel any Performance Reward, credit or benefit accordingly.

9.8.1. To the fullest extent permitted by law, the User shall have no right to retain any Performance Reward, credit, benefit, phase migration, Funded Account Status, account advantage or other entitlement arising, directly or indirectly, from any Prohibited Conduct, breach of these Terms or the Trading Rules, irregular payment event, fraud, manipulation, invalid result, or ineligible activity. Any such amount, benefit or entitlement may be denied, withheld, cancelled, reversed, recovered, set off and/or clawed back, in whole or in part, whether before or after being reflected, granted, notified, transferred or paid. No provisional credit, communication, account status, dashboard display or prior inaction by the Provider creates any vested right or prevents corrective action. These rights apply cumulatively and independently of any other provision of these Terms, including Sections 7 and 10.

10.1. The Funded Stage and the Funded Account do not constitute the opening, maintenance or provision of a real trading account; do not involve custody, margin deposit, capital contribution, investment, financial intermediation, brokerage or management of the User's funds; and are entirely structured as access to a Simulated Trading environment and a conditional contractual benefit.

10.2. The Funded Stage may be provided when, cumulatively, the User fulfils the requirements of the applicable Challenge; there are no indications of abuse, fraud, manipulation, exploitation of failures, material breach or technical inconsistencies; the User has completed, where required, KYC/AML procedures and other verifications; and the Provider, following compliance review, approves the transition. The Provider may require additional information as a condition for the transition.

10.3. Access to the Funded Stage and the Funded Account constitutes a revocable contractual benefit, granted at the Provider's discretion, subject to continuous compliance with these Terms, the Trading Rules and the Policies. Approval in the Challenge, or prior provision of a Funded Account, does not by itself create any vested right, legitimate expectation of continuation, or guarantee of future payments.

10.4. The Funded Stage is governed by these Terms, the Trading Rules specific to the relevant product/stage, and the applicable Policies. In the event of conflict, the order of precedence set out in these Terms shall prevail.

10.5. The Provider may, at any time, monitor, audit and review the User's activity, performance and compliance in the Funded Stage, including through logs, metrics, pattern detection, IP/device verification and account correlation, and may request clarifications, additional documentation and cooperation.

10.6. The Provider may, at its sole discretion and to the fullest extent permitted by law, suspend, terminate, downgrade or restrict access to the Funded Stage — including cancellation of results and benefits — if it identifies breach of Trading Rules, Terms or Policies; indications of fraud, abuse or manipulation; irregularities in KYC/AML, sanctions or geolocation; chargeback/refund/payment dispute per Section 7; material technical inconsistencies; or operational, regulatory or reputational risk.

10.7. The Funded Stage does not guarantee any Performance Reward; any Performance Reward is governed entirely by Section 12 and depends on the Provider's approval; and suspension, termination or restriction of the Funded Stage may affect eligibility, processing, withholding, denial, adjustment or reversal of Performance Rewards.

10.8. Where applicable, the Provider may offer products allowing direct access to the Funded Stage ("Instant Account") or variations with different parameters. In such cases, this Section applies in full, along with the specific rules of the selected product.

10.9. For the avoidance of doubt, this Section 10 operates cumulatively with Section 9 and does not limit any rights, remedies or enforcement measures available to the Provider under these Terms.

11.1. The Provider adopts User Due Diligence (CDD), Enhanced Due Diligence (EDD) and Know Your User (KYC) procedures, as well as controls for the prevention of money laundering, terrorist financing and fraud. For access, Account maintenance, resets, phase migration and/or payment of Performance Rewards, the Provider may, at any time, require supporting information and documents.

11.2. The User undertakes to provide, when requested, valid, authentic and up-to-date documentation, including:

• (a) Official photographic identification issued by a competent authority (e.g. passport, national identity card)
• (b) Recent proof of residence
• (c) Source-of-funds declarations, where applicable
• (d) Corporate documents and powers of representation, in the case of a legal entity
• (e) Any other documents or information reasonably required for compliance obligations

11.3. Expired, illegible, incomplete, inconsistent, altered or non-compliant documents may be rejected, and the User is responsible for resubmitting appropriate documentation within the indicated timeframe.

11.4. KYC/AML verifications may occur not only at registration but also periodically or at any time during the relationship, particularly prior to payment of Performance Rewards, relevant registration changes, behavioural changes or risk identification.

11.5. The User undertakes to cooperate in good faith with all verification procedures, promptly responding to requests and additional documentation requirements. Failure to cooperate may be treated as a breach of these Terms.

11.6. Failure to satisfactorily complete KYC/AML procedures, submission of false or inconsistent information, or unjustified refusal to provide documentation may result, at the Provider's discretion, in suspension or blocking of the Account; invalidation, disqualification or suspension of evaluations or phases; ineligibility for or rejection of Performance Rewards; withholding of funds while verification is ongoing; and/or termination of the relationship.

11.7. The Provider may refuse or discontinue its relationship with the User, without liability, if it identifies material risk of money laundering, terrorist financing or fraud; material inconsistencies in the information provided; inclusion of the User on sanctions or restriction lists; legal or regulatory impediment; or any circumstance rendering continuation inappropriate from a compliance perspective.

11.8. While any KYC/AML verification or investigation related to suspected irregularity is ongoing, the Provider may suspend access to the Services and withhold payments and benefits associated with the User.

11.9. The User authorises the Provider to share information and documents with Third Parties strictly necessary for verification procedures, fraud prevention and compliance with legal obligations, subject to the Privacy Policy.

11.10. The User expressly consents to the Provider, its affiliates and appointed service providers carrying out compliance screening and background checks at onboarding and, where reasonably required, at any time during the relationship, for regulatory compliance, fraud prevention, risk management and protection of the Provider and its partners. Such checks may include identity verification, sanctions and watchlist screening (including PEP screening), adverse media searches, verification of regulatory history, payment integrity/chargeback risk assessment and, where lawful, criminal background checks.

11.10.1. To the extent permitted by law, the Provider is not obliged to disclose specific data sources, screening methodologies, internal risk criteria or underlying findings where disclosure could compromise security, fraud prevention, compliance obligations or legitimate interests. Personal data processed in connection with such screening is handled in accordance with the Privacy Policy and applicable data protection laws.

11.11. Prior to any approval of Performance Rewards, Funded Stage progression, or related benefits, the Provider may conduct a comprehensive programme verification process.

11.11.1. Such verification may include detailed review of trading activity and patterns; behavioural and strategy assessment; device, IP and account linkage analysis; identification of similarities across accounts or users; assessment of risk exposure consistency; fraud detection and anti-abuse checks; and any additional verification deemed necessary.

11.11.2. Successful completion of evaluation objectives does not guarantee eligibility for Performance Rewards unless the programme verification process is completed to the Provider's satisfaction. The Provider may request additional information, conduct interviews, or require further verification steps.

11.11.3. Failure to pass programme verification may result in denial of Performance Rewards, account restriction, or termination.

12.1. Any Performance Reward made available by the Provider does not constitute profit obtained in the real market, investment income, financial remuneration, commission, salary or equity participation; it is exclusively a conditional contractual benefit based on the User's performance in a Simulated Trading environment, payable only if and when all requirements in these Terms, the Trading Rules and the Policies are fully satisfied.

12.2. Mere achievement of numerical targets or positive results in Simulated Trading does not, in itself, create an automatic entitlement to any Performance Reward. Eligibility depends cumulatively on full and continuous compliance with all Trading Rules and these Terms and Policies; satisfactory completion of KYC/AML and other required verifications; absence of indications of abuse, fraud, manipulation or material breach; and final approval by the Provider following compliance review.

12.3. Where applicable, the User must request the Performance Reward through the channels and procedures indicated on the Platform. The Provider may require additional information, documents and confirmations as a condition for payment processing.

12.4. Performance Rewards, when approved, shall be processed within the operational timeframes communicated by the Provider and may be paid through Payment Processors or other available methods. Timeframes may be affected by compliance verifications, PSP requirements, banking holidays or factors beyond the Provider's control.

12.5. Where the Provider determines that any profit, gain or performance result has been generated, in whole or in part, through conduct in breach of these Terms, the Trading Rules or Section 9, and the impact of such conduct exceeds or materially affects the calculated Performance Reward, the User shall not be entitled to any Performance Reward in respect of the affected Account.

12.6. The Provider may, at any time and prior to actual payment, review, adjust, withhold, deny or reverse Performance Rewards if it identifies breach of the Trading Rules; breach of these Terms or the Policies; technical or operational inconsistencies; indications of fraud, abuse, manipulation or exploitation of failures; irregularities in KYC/AML procedures; or material error in the calculation or determination of performance.

12.7. The Provider may set off Performance Reward amounts against any sums owed by the User, including outstanding fees, operational costs, refunds, chargebacks, penalties or damages arising from contractual breaches.

12.8. The payment of Performance Rewards may depend on procedures and rules of Third Parties (including Payment Processors), and restrictions or refusals by such Third Parties may affect payment timeframes, methods or availability, without constituting a breach by the Provider.

12.9. Any taxes, duties, contributions, withholdings or charges applicable to Performance Rewards are the sole responsibility of the User, who must comply with all applicable tax and regulatory obligations in their jurisdiction. The Provider does not provide tax advice and assumes no responsibility for the User's tax declarations or payments.

12.10. Previous payment of Performance Rewards does not create any expectation, vested right or obligation on the part of the Provider to make future payments.

13.1. All content, infrastructure, technology, systems, functionalities and materials made available on the Website and in the Services — including trademarks, logos, trade names, trade dress, texts, graphics, interfaces, layouts, data compilations, design, software, source and object code, scripts, databases, rankings, metrics, parameters, Trading Rules, educational content, reports, dashboards, APIs, logs, algorithms, models and derivative works (collectively, "Materials") — are and shall remain the exclusive property of the Provider and/or its licensors, protected by intellectual property, unfair competition and trade secret laws.

13.2. Subject to full compliance with these Terms, the Provider grants the User a limited, personal, revocable, non-exclusive, non-transferable and non-sublicensable licence to access and use the Services and Materials exclusively for legitimate purposes related to the product duly acquired, during the contractual term, and in strict compliance with these Terms, the Policies and the applicable Trading Rules. No other right, title or interest is granted or transferred.

13.3. The User is expressly prohibited, without the Provider's prior written authorisation, from:

• (a) Copying, reproducing, modifying, translating, adapting, creating derivative works, distributing, publishing, transmitting, selling, licensing, assigning, renting, leasing or commercially exploiting any Materials
• (b) Performing reverse engineering, decompiling, disassembling, attempting to discover source code, circumventing technological protection measures, or interfering with the operation of the Website or Services
• (c) Scraping, crawling, harvesting, data mining or using robots/scripts/automated systems to access the Website/Services, extract data, circumvent rules, test limits, exploit latencies or manipulate evaluations — except automation (EAs/algorithms) expressly permitted by the Trading Rules and within the authorised platform
• (d) Removing or altering copyright notices, trademarks, licensing notices or any indication of ownership
• (e) Using the Materials to develop, train, feed or improve competing products, services or models, including AI/machine learning systems or public "benchmarking", without the Provider's express consent
• (f) Using FundedSlots trademarks or confusingly similar signs in domains, subdomains, social profiles, advertisements, keywords, promotional materials or unauthorised public communications
• (g) Using the Website or Services for unlawful purposes, to violate third-party rights, circumvent technical controls, or bypass eligibility, KYC/AML or geographic requirements

13.4. Certain software and platforms used in connection with the Services are owned by third parties and subject to their own terms and licences. The Provider does not transfer any rights in such technologies, and the User is fully responsible for complying with the terms of use, licences and applicable restrictions of such providers.

13.5. Any suggestions, ideas, comments, improvements or feedback provided by the User ("Feedback") may be freely and unrestrictedly used, reproduced, modified and incorporated by the Provider, without any obligation of compensation and without any duty of confidentiality, unless applicable law requires otherwise.

13.6. The Provider may monitor the use of the Website and the Services for security, integrity, fraud prevention and compliance purposes. In the event of a breach of this Section 13, the Provider may suspend or terminate the Account; restrict access to the Services; cancel associated results and benefits; and adopt appropriate technical, administrative and judicial measures.

13.7. All rights not expressly granted to the User under these Terms remain fully reserved to the Provider and/or its licensors.

14.1. If the User publishes, sends, transmits, uploads or otherwise makes available comments, messages, reviews, suggestions, feedback, images, texts, files or other materials ("User Content"), the User represents and warrants that they possess all rights, authorisations and licences necessary to make such content available; the User Content does not infringe third-party rights, applicable laws or these Terms; and the User is fully responsible for the content submitted.

14.2. By making User Content available, the User grants the Provider a worldwide, royalty-free, irrevocable, non-exclusive, transferable, sublicensable and perpetual licence to use, reproduce, store, modify, adapt, translate, distribute, publish, display and exploit such content for operational, technical, service improvement, analysis, internal training, communication, marketing and other legitimate purposes related to the Provider's activities, subject to the Privacy Policy.

14.3. The Provider has no obligation to provide compensation, remuneration or attribution as a result of the use of User Content, except where required by applicable law.

14.4. The Provider may, at its sole discretion and without prior notice, moderate, edit, restrict, conceal or remove any User Content that violates these Terms or the Policies; infringes third-party rights; contains illegal, offensive, defamatory, abusive or inappropriate material; or is deemed incompatible with the internal standards, security or integrity of the Services.

14.5. The Provider has no obligation to pre-monitor User Content, nor to review or approve submitted materials, without prejudice to its right to do so at any time.

14.6. The User is solely and exclusively responsible for any User Content made available, as well as for any legal consequences arising from its publication, holding the Provider harmless from any and all liability in this respect.

14.7. The processing of the User's personal data by the Provider is carried out in accordance with the applicable Privacy Policy, incorporated into these Terms by reference. The User declares that they have read and understood the Privacy Policy and agrees to the processing of their data as described therein.

14.8. The User may only use the Provider's trademarks, logos, trade names or materials in public communications, testimonials or publications with the Provider's prior written authorisation.

15.1. The Services depend, in whole or in part, on systems, platforms, networks, software and third-party service providers, including technology providers, servers, cloud hosting, data and quotation providers, trading platforms, monitoring tools, antifraud systems, KYC/AML verification services, gateways and Payment Processors, banking networks and other suppliers. Performance and availability may be impacted by such Third Parties, including when affiliated with the Provider (Section 2).

15.2. Access to and use of third-party platforms is subject to the technical and operational availability of the respective provider; licensing terms, policies and restrictions imposed by the third party; and regulatory, technical or commercial limitations based on locality, IP address, jurisdiction or type of user. Certain offers, functionalities or integrations may be wholly or partially unavailable due to Third Party restrictions, without this constituting a breach by the Provider.

15.3. The Services are provided "as is" and subject to availability. The Provider does not guarantee continuous, uninterrupted or error-free access; minimum latency, absolute accuracy of data feeds, perfect synchronisation of simulated operations or permanent server stability; or uninterrupted operation of platforms, integrations or APIs. Scheduled maintenance, technical incidents, network failures, cyberattacks, Third Party unavailability, congestion or force majeure events may temporarily affect the Services.

15.4. The Website may contain links to third-party websites, applications or resources provided for convenience. Such links do not imply endorsement, guarantee or responsibility by the Provider. Access to such resources is at the User's sole risk.

15.5. Payments, refunds and transfers depend on Payment Processors, financial institutions and banking networks, which may impose deadlines, additional verifications, blocks or refusals for risk and compliance reasons; and the initiation of chargebacks, disputes or payment claims may result in immediate suspension of the Account, internal investigation and enforcement measures.

15.6. The Provider may be required to modify, replace or discontinue platforms, integrations, payment methods, functionalities or operational conditions due to unilateral changes made by Third Parties, regulatory requirements or technical restrictions. Such changes do not create an automatic right to indemnification, refund or compensation, except where mandatory law provides otherwise.

15.7. To the maximum extent permitted by applicable law, the Provider shall not be liable for acts, omissions, failures, delays, unavailability, interruptions, errors, breaches or decisions of Third Parties.

15.8. The Provider shall not be liable for any delay or failure resulting from events beyond its reasonable control, including power, internet or telecommunications failures, natural disasters, pandemics, governmental acts, wars, strikes, cyberattacks, supplier failures or any other force majeure event.

16.1. The User declares and acknowledges that they use the Website and the Services of their own free will, at their own risk, and under their sole responsibility, understanding that the Services consist of a technological solution and evaluation/training programmes in Simulated Trading; results, metrics, rankings, scores and performance are calculated and presented within the Provider's own parameters and Trading Rules; and such results may be influenced by technical and operational factors and the conditions of the simulated environment, and do not constitute an absolute measure or guarantee of performance capability in the real market.

16.2. The User declares that they have independently assessed the suitability of the Services for their profile, experience and objectives, and acknowledges that the Provider does not provide financial advice, investment recommendations or personalised advisory services, and is not responsible for decisions taken based on any content or functionality made available.

16.3. The User acknowledges that access to and use of the Services may be subject to legal, regulatory, tax and/or compliance restrictions in their jurisdiction, and declares that they are solely responsible for verifying whether use of the Services is permitted where they are located or reside; obtaining any required authorisations, licences or registrations; and complying with legal and tax obligations arising from their use. The Provider is not responsible for consequences arising from use of the Services in breach of local rules, including sanctions, fines, restrictions or impediments in the User's jurisdiction.

16.4. The User declares that they are not in a Restricted Jurisdiction and will not use any means to circumvent geographical restrictions, eligibility checks or KYC/AML controls, acknowledging that any breach may lead to the measures provided for in these Terms, including suspension/termination of the Account and ineligibility for Performance Rewards.

16.5. The Provider's evaluation methodology, Trading Rules, parameters, risk controls, monitoring tools, scoring and ranking logic, pass/fail criteria, account reviews, audit findings, enforcement actions, and related communications may constitute confidential information and/or trade secrets of the Provider (the "Confidential Information"). The User shall keep the Confidential Information strictly confidential and shall not publish, disclose, distribute, reproduce, paraphrase, summarise, screenshot, record, stream, or otherwise make it available to any third party or on any public channel (including social media, forums, review sites, messaging apps, and similar platforms), except to the User's legal advisers on a strict need-to-know basis under confidentiality, or where disclosure is required by law or a competent authority (with prompt prior notice to the Provider where legally permitted). Any breach constitutes a material breach and may result in immediate suspension/termination of the Account and/or ineligibility for Performance Rewards.

16.5.1. The obligations under this Clause 16.5 shall survive termination, expiry, or any suspension of these Terms and/or the Account and shall remain in force for as long as the Confidential Information remains confidential, subject to applicable law.

17.1. To the maximum extent permitted by applicable law, the Website, the Platform and the Services are provided on an "as is" and "as available" basis, without warranties of any kind, express or implied. The Provider does not guarantee that the Services shall be uninterrupted, error-free, secure, accurate, complete or free from technical failures, vulnerabilities, delays, omissions or Third-Party failures.

17.2. The Provider does not guarantee that the User shall pass any evaluation stage; obtain or maintain Funded Account status; achieve specific performance; or receive Performance Rewards. Progression in Challenges, maintenance in the Funded Stage and any Performance Rewards are conditional and subject to full compliance with these Terms, the Trading Rules, verification procedures and internal compliance checks.

17.3. The simulated environment may include synthetic feeds, simulated conditions and operational parameters that differ from real market conditions, including liquidity, spreads, latency, slippage and order execution. The Provider does not warrant that the simulated environment shall accurately replicate real market conditions.

17.4. The Provider shall not be liable for failures, interruptions, delays, blocks, restrictions, refusals or technical issues arising from Third Parties, including trading platforms, data providers, technology providers, hosting providers, Payment Processors, banking institutions, KYC/AML verification providers and network providers.

17.5. The Provider shall not be liable for failures arising from events beyond its reasonable control, including internet, connectivity, hardware, software and power failures, cyberattacks, force majeure events, governmental acts, strikes, natural disasters or other technical or operational disruptions.

17.6. Any informational materials, content, metrics, rankings, charts, indicators or information made available by the Provider are for informational and/or educational purposes only and do not constitute financial advice, investment recommendation or guarantee of performance.

18.1. The Provider, its affiliates, directors, employees, partners, licensors and service providers shall not be liable, under any legal basis, for any indirect, incidental, special, punitive, exemplary or consequential damages, including loss of profits, loss of opportunity, loss of revenue or economic advantages, loss or corruption of data, reputational damage, replacement costs, losses arising from volatility or trading decisions, or any losses that do not constitute direct and provable damage, even if the Provider has been previously advised of the possibility of such damages.

18.2. Without prejudice to the foregoing, the Provider shall not be liable for any losses, damages or harm arising, directly or indirectly, from:

• (a) Use, misuse, or inability to use the Website and/or the Services
• (b) Technical failures, latency, connection instability, interruptions, unavailability, maintenance, cyberattacks, bugs, software errors, feed discrepancies, gaps, requotes, rejections, slippage, pricing differences or operational limitations inherent to the simulated environment
• (c) Acts, omissions, failures or decisions of Third Parties, including platform, data, infrastructure, KYC/AML, anti-fraud providers and Payment Processors
• (d) Decisions of the User based on any information, content or functionality made available
• (e) Application of enforcement measures, automatic blocks, invalidations, restrictions, corrections or adjustments arising from breach of these Terms, the Trading Rules, Programme Parameters, compliance policies or legal requirements
• (f) Changes, suspension, discontinuation or unavailability of products, functionalities, integrations or third-party platforms
• (g) Force majeure events
• (h) Any circumstances beyond the reasonable control of the Provider

18.3. The Services are predominantly simulated and evaluative in nature, and any results, metrics, executions and data displayed do not correspond to operations in the real market. The Provider assumes no responsibility for differences between simulated results and results that could be obtained in a real environment.

18.4. Without prejudice to the exclusions and limitations set forth in these Terms, and to the maximum extent permitted by applicable law, the total and aggregate liability of the Provider for any proven direct damages arising from the same claim or set of related claims shall be limited to the amount effectively paid by the User to the Provider for the specific Service that gave rise to the claim.

18.5. The limit in Clause 18.4 applies per event or per set of related events, regardless of the number of claims submitted, constituting the maximum global cap of the Provider's liability in relation to such event(s).

18.6. Nothing in this Section 18 is intended to exclude or limit liabilities that, by virtue of mandatory applicable law, cannot be excluded or limited.

18.7. The limitations and exclusions set forth in this Section 18 constitute an essential part of the economic balance and contractual basis of these Terms, and the Provider would not make the Services available without such limitations.

18.8. Any claim, demand, action, arbitration or proceeding arising out of or relating to these Terms, the Website, the Services, any Account, evaluation, Funded Stage and/or Performance Reward must be initiated within a maximum period of six (6) months from the date the triggering event occurred. After such period, the claim shall be deemed definitively waived and time-barred, to the maximum extent permitted.

18.9. Any dispute, claim, demand, arbitration or proceeding arising out of or relating to these Terms shall be conducted exclusively on an individual basis, and not as a plaintiff or member of any class action, collective proceeding, representative proceeding, public interest action, or consolidation of actions.

18.9.1. The User expressly waives any right to initiate or participate in a class action; act as a class representative; seek or obtain relief on a collective basis; or consolidate their claim with that of third parties, unless the Provider expressly agrees in writing to such consolidation.

18.9.2. If any part of Clause 18.9 is deemed invalid, unenforceable or limited by mandatory applicable law, such invalidity or limitation shall affect only that specific portion, and the remaining provisions remain in full force to the maximum extent permitted. If the class action waiver is deemed unenforceable for a particular type of claim, that claim shall be conducted in the manner required by applicable law, without prejudice to the maintenance of arbitration and the other limitations in these Terms, where valid.

19.1. The User agrees to indemnify, defend and hold harmless the Provider, its affiliates, parent companies, related entities, successors and assigns, and their respective officers, directors, employees, representatives, agents, contractors, licensors and partners (collectively, the "Indemnified Parties"), against any and all claims, demands, actions, investigations, enforcement actions, losses, damages, liabilities, judgments, settlements, fines, penalties, costs and expenses (including legal fees) arising out of or relating, directly or indirectly, to:

• (a) Any breach by the User of these Terms, Policies, Trading Rules, Programme Parameters and/or lawful instructions of the Provider
• (b) Improper, abusive, irregular or unauthorised use of the Website/Platform/Services, including attempts to circumvent technical, geographical, KYC/AML or programme integrity controls
• (c) Any alleged breach of applicable laws and regulations, including sanctions rules, export restrictions, anti-fraud regulations and/or the User's tax obligations
• (d) Breach, misappropriation or infringement of third-party rights (including intellectual property, privacy, image rights, data, contracts and legal duties)
• (e) Fraud, wilful misconduct, false statements, provision of inaccurate information, use of third-party documents or identities, or attempts to conceal location/identity
• (f) Chargebacks, disputes, reversals and/or improper payment disputes, unauthorised use of payment methods, "friendly fraud", or breach of Payment Processor policies
• (g) Any acts or omissions of the User that cause, or may reasonably cause, losses, investigation costs, reputational damage or operational disruptions to the Provider or essential Third Parties

19.2. The Provider shall, whenever reasonably possible, notify the User of the claim subject to indemnification; failure to provide immediate notice does not relieve the indemnification obligation. The Provider may conduct the defence directly, or allow the User to conduct it through lawyers acceptable to the Provider and without conflict of interest. The User shall fully cooperate and provide requested documents/information.

19.3. The User shall not enter into any settlement, acknowledge liability, accept any obligation, or assume any commitment that imposes any duty, restriction, payment or admission upon the Indemnified Parties without the Provider's prior and express written consent.

19.4. To the maximum extent permitted, the Provider may set off any amounts owed by the User under this Clause 19 against any amounts that would otherwise be payable to the User, including Performance Reward. If any Performance Reward has been paid and is subsequently identified as improper due to events covered by this Section 19, the User shall fully reimburse such amounts upon request ("clawback"), without prejudice to additional collection costs and legal measures.

20.1. These Terms enter into force on the date of acceptance by the User and remain in effect for as long as the User maintains an active Account, accesses or uses the Website/Platform/Services, or possesses any active, pending or under-verification product, Account, evaluation or benefit under these Terms.

20.2. The Provider may, at any time, suspend, limit, restrict, place under review, or terminate the User's access to the Services, in whole or in part, with or without prior notice, where there is:

• (a) Breach of these Terms, Policies, Trading Rules or Programme Parameters
• (b) Reasonable suspicion of fraud, abuse, manipulation of evaluation, or attempts to circumvent technical or geographical limitations (including VPN/proxy/VPS), KYC/AML or anti-fraud controls
• (c) Improper or unauthorised use of payment methods, chargeback, banking dispute, or chargeback risk
• (d) Material discrepancies in the User's information, failure to verify identity, residence/location or ownership of the payment method
• (e) Exploitation of technical failures, latency, feed inconsistencies, prohibited automation, prohibited arbitrage or any Prohibited Conduct
• (f) Legal or regulatory requirement, order of a competent authority, or requirement of essential Third Parties
• (g) Any circumstance that, in the Provider's reasonable discretion, represents a material compliance, reputational, operational, technical or financial risk

20.3. In such circumstances, the Provider may submit the User's Account and/or results to review and audit; request additional documents and information; withhold any Performance Reward, benefit, migration to Funded Stage, reset, extension or related processing until the investigation is concluded; and invalidate operations, remove results and recalculate metrics as necessary to preserve programme integrity.

20.4. In the event of suspension/termination arising from breach of these Terms or Prohibited Conduct, the User may immediately lose access to the Website/Services and the Account; have operations and/or results disregarded, removed or recalculated; and lose eligibility for Funded Stage, Performance Reward, benefits, discounts, resets, extensions and any conditional amounts or advantages.

20.5. The User may terminate their Account at any time through the functionalities made available by the Provider or by submitting a request to support. Termination does not eliminate outstanding obligations, nor create any right to refund or Performance Reward payment, unless expressly provided in an applicable policy or mandatory law.

20.6. The exercise, or failure to exercise, any right of the Provider under this Section 20 does not constitute a waiver. The Provider may adopt cumulative and progressive measures, including partial suspension, automatic blocks, functional restrictions and permanent termination.

20.7. All provisions which, by their nature or purpose, should survive shall remain in full force following any suspension, termination or rescission, including intellectual property, licence and usage restrictions, confidentiality, data and privacy, disclaimers, limitation of liability, maximum claim periods, class action waiver, indemnification, set-off, clawback, applicable law, arbitration and dispute resolution.

21.1. The User expressly consents to receive all communications, notices, notifications, confirmations, operational alerts, compliance messages, verification requests, contractual updates, Account information, Performance Reward information, investigation-related communications, support messages and any other communications relating to the Services by electronic means, including the registered e-mail address, user dashboard, in-Platform messages, Website notifications, applications, SMS (where applicable) and other reasonable means designated by the Provider.

21.2. All electronic communications sent by the Provider shall have the same legal effect as communications made in written physical form, and shall be deemed valid, effective and sufficient for all contractual and legal purposes.

21.3. Unless unequivocally proven otherwise, any communication sent to the User's registered e-mail address, or made available in their dashboard, shall be deemed duly received at the time of sending (e-mail) or at the time of availability (dashboard/Platform).

21.4. It is the sole responsibility of the User to maintain accurate and up-to-date contact details, especially e-mail address and telephone number; to regularly check their inbox, spam/junk folder and Platform dashboard; and to ensure that the Provider's communications are not blocked by filters or security settings. The Provider is not liable for losses arising from outdated contact details, e-mail filters, failures of the User's service provider, or negligence in monitoring communications.

21.5. Communications may be conducted in the standard language adopted by the Provider (currently English), and courtesy translations may be provided. In the event of any discrepancy, the language defined in the applicable Terms shall prevail.

21.6. Electronic records maintained by the Provider and/or its authorised Third Parties (including transmission logs, access records, click-wrap/consent records, device/IP timestamps, Order records, payment authorisation/confirmation records, dashboard messages and communication histories) shall constitute valid and sufficient evidence of the User's acceptance of these Terms and applicable Policies; the formation, content and confirmation of any Order; and the sending, receipt and content of communications between the Parties, to the maximum extent permitted by applicable law.

22.1. The Provider may, at any time and at its reasonable discretion, modify, update, supplement or replace these Terms, Policies, Trading Rules, Programme Parameters and other contractual documents, for technical, operational, commercial, security, programme integrity, regulatory compliance reasons, requirements of essential Third Parties, or to comply with applicable law.

22.2. Whenever reasonably practicable, the Provider shall notify the User of material amendments by publication of the updated version on the Website/Platform; notification to the registered e-mail address; and/or notice in the user dashboard. The most recent version made available on the Website/Platform shall indicate its effective date.

22.3. It is the User's responsibility to periodically review these Terms and the Provider's communications to remain informed of any applicable amendments.

22.4. Unless mandatory applicable law requires a different form of consent, continued use of the Website and/or Services after the effective date of the amendments constitutes full and binding acceptance of the updated Terms.

22.5. If the User does not agree with implemented amendments, they must immediately cease using the Services and may request termination of their Account. Termination alone does not create any automatic right to refund, compensation or Performance Reward payment, unless expressly provided in an applicable policy or required by mandatory law.

22.6. Certain amendments may take immediate effect without prior notice where necessary to comply with legal requirements, orders of competent authorities, compliance requirements, protection of programme integrity, or prevention of fraud and operational risks.

22.7. In the event of any conflict between versions of these Terms, the most recent version published by the Provider shall prevail, except for provisions that cannot be modified to the detriment of the User by virtue of mandatory legal provisions.

23.1. The User may not assign, transfer, delegate, sublicense, share, encumber or otherwise dispose of these Terms, their Account, their rights or obligations, in whole or in part, without the Provider's prior, express and written consent. Any attempt in breach of this clause shall be deemed null and void and may result in immediate suspension or termination of the Account.

23.2. The Account and the rights arising therefrom are personal and non-transferable, and are intended exclusively for the registered User. It is prohibited to allow third parties to operate, manage or use the Account on behalf of the User.

23.3. The Provider may, at any time and without requiring the User's consent, assign or transfer these Terms, in whole or in part, to any affiliate, parent company, related entity, successor, asset acquirer or entity resulting from corporate reorganisation; and/or subcontract, outsource or delegate the performance of activities and obligations related to the Services to affiliates or qualified third parties.

23.4. Any assignment or subcontracting carried out by the Provider shall not prejudice the User's rights under these Terms, and the Provider remains responsible for contractual governance and the performance of its essential obligations towards the User, to the applicable extent.

23.5. Any corporate change of the Provider, including merger, incorporation, demerger, asset sale or change of direct or indirect control, shall not be deemed a prohibited assignment.

23.6. The relationship established between the Parties under these Terms is strictly contractual and independent in nature, and shall not, under any circumstances, constitute a partnership, joint venture, franchise, agency, commercial representation, mandate, association, employment relationship, provision of professional services, fiduciary relationship, or any other form of relationship implying duties beyond those expressly provided in these Terms.

23.7. The User has no authority to act on behalf of the Provider, assume obligations, enter into contracts, make representations, issue public communications, represent interests or bind the Provider before third parties, authorities or any entity, except with the Provider's prior and express written authorisation.

23.8. The User undertakes not to present themselves as a representative, agent, partner, account manager, authorised consultant or intermediary of the Provider, nor to use trademarks, trade names or any element that may mislead third parties as to the existence of a representative relationship.

23.9. All activities, operations and decisions of the User within the scope of the Services are carried out at the User's sole risk and responsibility, and the Provider has no duty of supervision, guidance, management or advisory.

23.10. Nothing in these Terms shall be construed as creating any fiduciary duty, special duty of trust, enhanced duty of care, or manager/administrator liability on the part of the Provider in relation to the User.

24.1. The User undertakes not to engage, directly or indirectly, in any acts of defamation, discrediting, disparagement, reputational attack or negative propaganda against the Provider, its Affiliates, its officers, employees, partners, service providers or suppliers, by any means, including social media, forums, online communities, messaging applications, review platforms, support tickets, e-mails, websites, media or communications to third parties ("Prohibited Statements").

24.2. Prohibited Statements include, without limitation: false or misleading allegations; accusations of fraud, scam, "does not pay", "theft", "manipulation" or similar terms without verifiable factual basis; dissemination of content out of context with intent to cause reputational harm; incitement to "mass reports", "review bombing", coordinated campaigns or harassment of employees; and contacting or communicating with Third Parties with the predominant purpose of harming, exerting improper pressure, disrupting operations, causing blocks/bans or degrading the Provider's commercial reputation.

24.3. Upon verification, or reasonable indication of Prohibited Statements, the Provider may require the User, at any time, to immediately remove the content; cease further publications/replications; issue a public retraction in reasonable terms defined by the Provider; and/or adopt mitigation measures (including takedown requests), within a maximum period of 24 (twenty-four) hours from receipt of notification.

24.4. Breach of this Section 24 may cause significant reputational, operational and commercial harm to the Provider, difficult to quantify in advance. Accordingly, the Provider shall be entitled to impose a contractual penalty determined in a reasonable and proportionate manner, taking into account the nature, severity and duration of the breach and the actual or potential harm caused, and to recover any additional losses, damages, costs and expenses incurred, including legal fees and enforcement costs. Such penalty is agreed as a genuine pre-estimate of loss and is without prejudice to any other rights or remedies.

24.5. Breach of this Section constitutes a material breach of these Terms, entitling the Provider, at its sole discretion, to suspend or terminate the User's Account; cancel results, benefits and access; withhold, deny, adjust or reverse Performance Rewards; and refuse new purchases, resets or upgrades.

24.6. Any breach of this clause may cause the Provider irreparable harm and/or harm that is difficult to quantify or remedy. In addition to any damages, the Provider shall be entitled to seek and obtain specific performance, urgent interim relief and/or injunctive or other equitable measures, including from any competent court prior to the constitution of any arbitral tribunal, without the need to prove actual damages or immediate financial loss. The User shall reimburse and indemnify the Provider for all reasonable costs, charges and expenses incurred in enforcing this clause and/or mitigating any resulting harm, including legal and professional fees, court/arbitration fees, expert fees, investigation and evidence-preservation costs, and platform/intermediary takedown and escalation costs.

24.7. The obligations set forth in this Section shall survive termination of the Account and/or termination of these Terms for an indefinite period, to the extent necessary to protect rights and remedy damages.

25.1. If the User becomes aware of any bug, outage, data discrepancy, execution delay, platform malfunction, or other technical incident that may affect the Services (each, a "Service Incident"), the User must notify the Provider without undue delay through the reporting channels indicated on the Website, in writing, identifying the relevant user account and describing the incident in sufficient detail (including, where possible, date/time of occurrence and supporting screenshots/logs).

25.2. Once a Service Incident has been observed, any decision to continue placing or managing simulated trades before receiving confirmation from the Provider's team is taken at the User's own risk. The User may be held responsible for the results of such simulated trades, including where the outcome may have been influenced by the observed or reported Service Incident.

25.3. The User understands and accepts that the Provider may use automated systems and tools incorporating artificial intelligence to support the operation, monitoring, and technical support of the Services.

25.4. Where the Services are not delivered as agreed or do not meet the agreed specifications, the User may assert rights arising from defective performance. In that case, remedies are limited to requesting either rectification of the defect, or a reasonable price reduction. If rectification is not possible, the User may withdraw from these Terms or request a reasonable price reduction.

25.5. Any complaint or suggestion may be submitted by email. The Provider will acknowledge receipt and seek to conclude its review as soon as reasonably practicable, and in any event within thirty (30) calendar days from receipt, with the outcome confirmed in writing.

25.6. If a complaint is not addressed within the timeframe above and the User is a Consumer resident in the European Union, the User may withdraw from the relevant agreement or request a reasonable price reduction.

25.7. The Provider may suspend access to the Services and refuse future provision of Services where, acting reasonably, it considers a fee-related complaint unfounded, or where the User initiates a payment dispute with their bank or payment service provider (including chargeback or reversal processes) seeking cancellation or refund of any fee, in whole or in part.

26.1. If any provision of these Terms is held invalid, illegal or unenforceable by a competent authority, it shall be enforced to the maximum extent permitted, by restriction, reduction or reformulation strictly necessary to render it valid and enforceable, preserving as far as possible the original commercial intent and economic effect. If this is not possible, the provision shall be severed and removed, and all remaining provisions shall remain in full force.

26.2. These Terms, together with the Policies, Trading Rules, Programme Parameters, Annexes and other documents expressly incorporated by reference, constitute the entire, final and exclusive agreement between the parties, superseding any prior understandings, negotiations, communications, representations or agreements, oral or written. In the event of conflict between (i) these Terms (main text) and (ii) any Policies, Rules, Annexes, FAQs, informational materials or communications, the main text of these Terms shall prevail, unless the conflicting document expressly states it prevails over a specific provision.

26.3. Any failure, tolerance or delay by the Provider in exercising any right, prerogative or remedy under these Terms shall not constitute a waiver, novation, precedent, contractual amendment or bar to future exercise. Any waiver is valid only if expressly made in writing by the Provider and limited to the specific case for which it was granted.

26.4. Headings and subheadings are used for convenience and reference only and shall not affect the interpretation of any provision.

26.5. These Terms may be made available in more than one language for convenience. In the event of any discrepancy, the English version shall prevail.

27.1. These Terms, and any legal relationship arising therefrom, are governed by and construed in accordance with the laws of the Emirate of Ajman and the federal laws of the United Arab Emirates, expressly excluding any conflict-of-laws rules that would determine the application of different legislation, save only for mandatory consumer protection rules that are legally applicable and cannot be derogated from.

27.2. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity or termination (a "Dispute"), shall first be notified in writing by one Party to the other (a "Dispute Notice"). If the Dispute is not resolved within thirty (30) days of the Dispute Notice, it shall be referred to and finally resolved by arbitration under the Arbitration Rules of the Dubai International Arbitration Centre (DIAC) in force at the time of submission, deemed incorporated by reference. The tribunal shall consist of one (1) arbitrator. The seat of arbitration shall be Dubai, United Arab Emirates. The language of arbitration shall be English.

27.3. Notwithstanding the arbitration clause above, the Provider may, at any time, seek interim, injunctive or urgent relief before competent courts, including for protection of intellectual property rights; prevention or cessation of fraud, abuse or breach of these Terms; preservation of evidence; enforcement of arbitral decisions; and/or compliance with legal obligations or orders of authorities. Exercising this right does not constitute a waiver of arbitration. The User expressly waives the right to participate in any form of collective action, class action, joint representation or consolidated proceeding, as set out in Clause 18.9, which applies cumulatively and independently.

27.4. Any arbitral award or decision rendered pursuant to this Clause may be recognised and enforced in any competent jurisdiction, pursuant to applicable international conventions and treaties.

28.1. Unless expressly provided otherwise in these Terms, any and all formal notices, legal communications, dispute notices, infringement notices, legally relevant requests or communications required by law ("Formal Notices") must be made exclusively in writing and sent by e-mail, in accordance with this Section 28. The use or occasional acceptance of any other communication method by the Provider occurs solely for convenience and does not constitute a waiver, novation or amendment of the requirement that e-mail be the exclusive channel for Formal Notices.

28.3. Formal Notices addressed to the User shall be sent to the e-mail address registered in their Account, and it is the User's sole responsibility to keep that address updated, valid and accessible. Notices sent to the registered e-mail address are deemed valid and effective.

28.4. Unless unequivocally proven otherwise, Formal Notices sent by e-mail are deemed received on the date and time of sending, according to the sender's electronic records, provided no automatic permanent delivery failure message ("hard bounce") is generated. Receipt failures resulting from spam filters, security settings, full inboxes or incorrect data provided by the recipient do not invalidate the presumption of receipt.

28.5. Formal Notices must be drafted exclusively in English, unless mandatory applicable law requires a different language. If the User submits a Formal Notice in another language, the Provider may disregard it or require a certified translation at the User's expense.

28.6. Electronic records, transmission logs, e-mail headers and other technical evidence shall constitute valid and sufficient proof to demonstrate the sending, content and date/time of Formal Notices.